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Terms & Condition
Tags should not be removed in order to be elegible for return, while return period in mentioned below and reason of returning product should be clearly mentioned on returning note.
For Refund: Items should be returned within 10 days
For Exchange: Item should be returned within 15 days.
Returning Address: Zobia Poshak, 164 Firth Park Rd, Sheffield, Yorkshire, S5 6WP, United Kingdom
Our Online Customers & Clients are considered to be bound with us on following terms and conditions. Please read them carefully.
These terms are conditions are apply on our relationship when you deal with us over Website, Call or visit our Store physically to buy something.
These terms and conditions set out the basis on which you can use our website, call centre and stores to place orders for items from Zobia Poshak by TNS TRADERS Pvt Ltd. By ordering/purchasing goods from Zobia Poshak you are supposed to have understood and accepted these terms.
We may contact you for marketing purposes by email, mail or telephone with relevant offers.
Size Chart of all products are approximate.
Slight difference in colours of product and image is possible due to photographic reasons.
We will not be consider for any indirect losses you may suffer, including any loss of profit, income or anticipated savings after buying perfectly from us.
We can also make amendments in our terms and conditions from time to time at our discretion without any notice to you. And every change will be posted here for the aknowledgment of our customers and clients.
Delay in delivery will compensated according to the charged delivery or order amount.
Billing and Delivery Address should be same.
And no other third party is entitled to any legal power to enquire about the order.
Difference or error in price of any product can be occur, in that case customer have to pay the actual price of product, other wise we reserve the right to cancel or hold the order.
Refund of any product can be claimed within defined period of time.
Zobia Poshak keeps the right of cancellation of any order in case of non-availability or bad condition of product and pulling out any promotion or sale at any time.
Our all displayed products on website are physically available at out Store in 164 Firth Park Road, Sheffield, S5 6WP.
Products in Pre-Order category will take 12-14 days(working) to deliver.
Offer/Sale will no longer be applicable on any product after the expiry of that specific product.
Payment from Debit/Credit card will be taken right away at the time of placing the order. In case of Cancellation of Order, we will refund your whole order paid amount.
You keep the right of cancelling the order at any time prior to dispatchment.
We accept Visa Debit/Credit cards, Master Card, UK Maestro Card, Postal Order, Bank Transfer, Cheques and PayPal payents as well. While payment made by Postal Order and Cheques will takes 3-5 days(working) to confirm so we suggest to make payment by card in order to have delivery on time.
Billing and Shipping address Orders should be same in case of Debit/Credit card payments.
We keeps the right to Cancel/Hold/Refund any order in vioalation of aforementioned terms and conditions.
As we are based in UK so we are providing Next Day Delivery to our UK-mainland customers, And we are also providing worldwide shipments as well.
We dont delivery at P.O Box addresses, so we keeps the right to cancel these specific orders.
We Charge £4.99 for Standard Delivery and it takes 3-5 days(working) to delivery in UK-mainland.
We Charge £9.99 for Next Day Delivery and it will delivered on very next day of placing the order (Note: to avail the Next Day Delivery order should be placed before 2pm (UTC/GMT 1 hour).
Cancellation of any product cant be ruled out on the bases of non-availability or imperfect condition of that specific product.
We will dispatch the parcel by a reputed courier company at your providing delivery address and in case of non-availability of address parcel then parcel might be delivered to your neibhour or any other family member.
Refund will take maximum 20 days(working) to be processed.
Items belongs to Pre-Order category can not be cacelled, as we always instantly submit the request for the manufacturing on your behalf.
Postage will be refunded in case of late delivery, while late delivery caused by incomplete address or any wrong information provided by customer compensation on postage will be not entertained. While delay in delivery caused by Custom Authorities will also not be liable for any compensation.
Free Delivery Promotions are only for UK Mainland customers.
Charges paid to courier company to return us back will not be refunded in line with Regulation 17 of the Distant Selling Regulations.
Cosmetics and Pierced Jewellery Items cannot be returned due to the current Health and Hygiene Regulations.
Refunds of orders made by Postal Orders will be refunded by Cheque.
Please do provide us your correct contact details so we will be able to respond you instantly keep you update about your parcel status.
Parcels will not be dispatched if Address Details are incorrect or contact number is not available.
Billing and Shipping address should be same in case of Card Payments.
These Terms & Condition will not affect your legal rights, in case of contradiction, Consumer Right Law of UK will prevail.